The carpet in our room was worn out and triggered allergies.

The room was very clean and best of all

the location of the property made it easy to explore. However, there could have been better amenities in the room. Overall, it was a pleasant stay as a solo traveler with friendly staff who were helpful.

fantastic central spot for weekend strolls and parks

I had a wonderful time enjoying the stunning views of Lake Wakatipu while being just a few steps away from delicious dining options like the nearby Saigon Kingdom, making my stay feel extra special. The staff were super courteous and attentive during my visit.

Exceptional location right opposite steamer wharf.

Friendly staff helped with luggage, but breakfast was just okay and toasters too slow.

It was a strong match for a break on a long journey in Queenstown with good value for cost. The free wifi was a nice touch, and the breakfast had a good spread which we really enjoyed. Make sure to check if your room has the promised view before you book.

How it stacks up, my honest take

The views from the balcony were nothing short of breathtaking, overlooking the lake and the Remarkables range. The location is ideal, just a short stroll to restaurants and shops. The buffet breakfast was delicious, complete with a made-to-order egg station! Staff were friendly and accommodating, making for a pleasant stay overall.

Totally recommend for a little getaway

Spacious room, clean room, with a great coffee machine and breathtaking views from the balcony overlooking the wharf, perfect for enjoying a morning brew while watching the boats come in.

Perfect experience.

Stunning Views with Friendly Service

Our stay was delightful! We adored the breathtaking mountain and lake views from our Mountain View Twin room. The staff provided exceptional service, always welcoming but never intrusive. We loved the hotel's restaurant—great food and stunning views. Make sure to try the local dishes for a true taste of Queenstown!

The location was AMAZING 😍, just steps from shops and views of the lake were stunning. Breakfast had fresh baked goods, but the mattress was way too firm for comfort.

This place suits me perfectly with great wi-fi, 24-hour reception, and a lovely bar. The staff assisted me with directions to attractions during my first stay, which I greatly appreciated. I recommend this hotel for a wonderful experience.

would like to go back there again

the mountain view king accessible balcony room was super comfy with air conditioning, a flat-screen TV, and a deep bath. loved sitting on the balcony enjoying the breathtaking sight of the lake and snow-capped mountains. really appreciated the complimentary breakfast with fresh pastries and great coffee. the fitness center had top-notch equipment too, perfect for a workout!

Had an awesome trip with friends! We loved relaxing by the beach and hitting up the local ski fields. The location is super convenient, just a short walk to main streets and amazing views from our lake view room. The complimentary breakfast was a lifesaver for our early mountain trips. The staff was friendly and made us feel welcome throughout our stay.

The shower over the bath was a bit awkward, especially for older folks. It could use an update to a stand-alone shower.

the crowne plaza has a fantastic location right by the waterfront, making it easy to explore. the hotel was very clean, and the staff were super friendly. the fitness facilities were great, and it was perfect for keeping my family active during our stay. laundry amenities also made it convenient for us!

totally recommend